1. Introduction
Talent Connect Limited ("Talent Connect", "we", "us", "our") is a Hong Kong recruitment consultancy licensed under the Employment Agency Regulations (Licence No. 82207). We are committed to protecting the privacy of personal information you provide to us, and we handle all such information in accordance with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) (the "PDPO") and this Privacy Policy.
This Privacy Policy applies to all visitors to our website, candidates registering with us, and clients engaging our recruitment services.
2. Information we collect
We may collect the following categories of personal information:
- Identity and contact details (name, email, phone number, residential or office address)
- Employment history, qualifications, professional accreditations and CV/resume content
- Salary expectations, notice period, work eligibility and visa status
- Reference details provided by you for verification purposes
- Information provided when you complete a form, request a call back or send us an enquiry
- Technical information such as IP address, browser type and pages visited (via cookies and analytics)
3. How we use your information
We use the personal information we collect for the following purposes:
- To match candidates with suitable job opportunities and to present qualified candidates to clients
- To respond to enquiries, requests for call backs, and applications submitted through our website
- To provide career advice, market intelligence and related recruitment services
- To verify references, qualifications and work eligibility where required
- To meet legal, regulatory and statutory obligations applicable to our licensed operations
- To improve the quality and relevance of our website and services
- For direct marketing of our services, where you have consented to receive such communications
4. Disclosure of personal information
We treat your personal information as confidential. We will only disclose it to the following parties, and only to the extent necessary for the purposes set out in this policy:
- Prospective employers, where you have consented to your details being shared in connection with a specific role
- Service providers who support our operations (such as IT, hosting, email and analytics providers), under appropriate confidentiality undertakings
- Regulators, government authorities and law enforcement, where required by law
- Professional advisers (such as auditors and legal counsel), where reasonably necessary
We do not sell, rent or trade your personal information to third parties.
5. Direct marketing
We may use your name and contact details to send you information about job opportunities, career insights, training programmes and updates about our services. We will only do so where you have provided consent or where we are otherwise permitted under the PDPO. You may opt out of direct marketing at any time, free of charge, by emailing us at privacy@talentconnect.com.hk or by following the unsubscribe instructions in any marketing message.
6. Retention
We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulation. Candidate records are typically retained for the duration of our active engagement and for a reasonable period thereafter to support potential future opportunities. You may request that we delete your information at any time, subject to legal retention obligations.
7. Security
We take reasonable technical and organisational measures to safeguard your personal information against unauthorised access, accidental loss, alteration or disclosure. These include access controls, encryption in transit, and confidentiality undertakings with our staff and service providers.
8. Your rights
Under the PDPO, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate personal information
- Request that we cease using your information for direct marketing
- Withdraw any consent you have previously given (where processing is based on consent)
To exercise any of these rights, please email us at privacy@talentconnect.com.hk or write to our office address below. We may charge a reasonable fee in connection with data access requests, as permitted under the PDPO.
9. Cookies and analytics
Our website uses cookies and similar technologies to operate the site, remember your preferences and analyse aggregate usage. You can disable cookies through your browser settings, though parts of the site may not function as intended if you do so.
10. Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The updated version will be posted on this page with a revised "last updated" date.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer at privacy@talentconnect.com.hk, or by post to:
Privacy Officer
Talent Connect Limited
Room 1604, Nathan Center
580 Nathan Road, Mongkok
Hong Kong